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17/06/2025
PROMOS News
Digital solutions up close – the Innovation Lounge at OPAF2025 inspires IT and business users alike
Busy workstations, meaningful conversations and well-designed technologies – the Innovation Lounge at the 17th OpenPromos User Forum gave stakeholders, key users and decision-makers the perfect platform to experience our digital solutions hands-on. It was all there – from the all-in-one PROMOS.GT ready2 package for mobile applications to our brand-new AI-based showcase for processing tenant communication. Read on for a closer look at the standout moments.
The Innovation Lounge at the heart of the event
With five interactive workstations and a well-structured Meet-the-Experts program, the Innovation Lounge became a hotspot for visitors from IT and functional departments. It was a gathering point for our clients’ who’s who and the experts from PROMOS and our partners.
Together, they explored the wide range of digital applications in the PROMOS portfolio – from property operations and utility billing to powerful analytics via Business Intelligence and practical use cases for Artificial Intelligence. The exchange was intense and the interest high.
Realtalk: experiencing digital solutions up close – grounded in real use cases
The aim was not just to present digital processes but to make them tangible. Formats away from the stage that encouraged dialogue and hands-on exploration drew particular attention, including:
- Mobile applications from the new OpenPromos Cloud, such as the leasing solution and tradesperson portal, supporting on-site processes intuitively and efficiently.
- Use of SAP Analytics Cloud (SAC) for leveraging operational data as a smart management tool.
- PROMOS.GT ready2. Our modular ERP template that enables fast project rollouts with best-practice processes.
Experiencing the AI revolution firsthand
An Innovation Lounge standout was the showcase for automated tenant communication processing. Visitors could send queries via phone or email and watch live as our new AI-powered system identified, classified and routed them to the appropriate process. A solution with real potential for boosting day-to-day efficiency.
Why it matters: property management, utilities & more
Topics such as utility charge management, audit-compliant service charge allocation and data collection optimization were met with sustained interest, especially from business teams facing increasing demands and complexity. Our experts were on hand to provide targeted responses – from deep subject-matter knowledge to practical, technical implementation.
Strong impressions, lasting visuals
In the Innovation Lounge, visitors had the opportunity to speak directly with experts about solutions and ideas for real exchange and collaboration.
Digitalization that delivers – and inspires
Feedback on the Innovation Lounge was overwhelmingly positive. Not only were we able to showcase our solutions, but we also took home valuable insights from real-life use. This direct interaction with users and decision-makers is a key success factor for us and a motivator to continue driving digitalization in the real estate industry together.
Interested in a one-on-one exchange?
We’d be happy to present our solutions to you directly. Get in touch – we look forward to hearing from you!
