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15/05/2025
PROMOS News

Premiere for the tenant app – PROMOS and Planon are bringing innovation to tenant management

ARWAG Immobilientreuhand GmbH is ready to go: it will be the first customer to integrate the PROMOS tenant app into the Planon platform. Thanks to the strategic technology partnership between PROMOS and Planon, the tenant app can even be used in the future when no SAP® system is currently in use. Find out what ARWAG expects from the new solution and what benefits it brings to housing companies – and experience it live: the project will be presented at Planon Connect on June 3 and June 17.

Seamlessly integrated – strong potential

The collaboration between PROMOS and Planon marks a new chapter in digital property management. Together, the partners are making what was previously unthinkable a reality: the intelligent integration of the PROMOS tenant app with the Planon platform. This integration opens the app to a completely new target group. Real estate companies that use or plan to use Planon now have entirely new opportunities. Seamless communication with tenants is a powerful lever for boosting efficiency and driving digitalization.

The tenant app is breaking new ground

The technological integration of the PROMOS tenant app with Planon is a true milestone. The tenant app will soon have a permanent place in the Planon Marketplace. The first customer to take this step is ARWAG Immobilientreuhand GmbH. The Austrian company has been one of the most successful players in the Vienna real estate market for 35 years. Soon, its tenants will be able to report defects directly via the app or chat with property management – all seamlessly integrated into the Planon system landscape.

In the next phase, tenants will be able to view their contracts and statements directly in the app. Michaela Reiter-Benesch, Managing Director of ARWAG Immobilientreuhand GmbH and project lead, explains: “Integrating the tenant app into our system is a major step toward modern, digital property management. The new solution simplifies many manual processes as well as communication with our tenants. We've been waiting a long time for this innovation.”

ARWAG and PROMOS at Planon Connect

At Planon Connect – an expert forum for clients, partners, and interested parties from the real estate and facility management sectors – we’re taking the stage with this solution. On June 3 in Frankfurt and June 17 in Zurich, we’ll present the joint pilot project. Alexander Bungardt, Team Lead Sales Consultants, will be on site for PROMOS and deliver a brief talk on the most exciting project details and all the benefits of the solution. Bungardt says: “I’m delighted that we can give the first public insights into this project. After the presentation, I’ll be available together with ARWAG for direct exchange and can demonstrate the app live for all interested parties.”

Experience it live or learn more!

If you don’t want to miss the premiere, sign up now for Planon Connect. It has never been easier to implement modern tenant communication while benefiting from the long-standing experience and innovative strength of two powerful partners.

Secure your spot now  or get in touch with us to learn more about the new solution

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